[cop_charger]

I have a 2011 Charger with the base radio system. Occasionally when I start the car the volume is maxed outy and resets bass,midrange and treble. Stealership has no clue. Anyone else have this problem?

 

[tanbam]

I've had two Chargers, and I've seen this happen on both. I suspect it's a random bug in the software that Chrysler hasn't figured out. I think it may have something to do with periodic Sirius updates, but it's difficult to diagnose because it happens so infrequently.

On my newest car, it's happened twice in the four months I've had it. I thing that for both times it happened, I was parked deep inside a parking garage. Sirius is frequently chatting with our cars as they sleep, so maybe a weak signal can cause occasional hiccups.

Fortunately, radio settings weren't lost.

Edit: I see you have the base system, so maybe Sirius isn't the trouble after all. Sorry for throwing out worthless information!

 

[ttonyy]

Have you tried this TSB?

Per user luv2drive on http://www.dodgejourneyforum.com/topic/2353-radio-sound-problem/page-6



TSB

NUMBER: 08-048-11 REV. A
GROUP: Electrical
DATE: December 20, 2011

SUBJECT:
RHA And REB Radio Software Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RHA or REB Radio.
MODELS:
2011-2012 (JC) Journey
**2011-2012 (LD) Charger**
NOTE: This bulletin applies to JC vehicles built prior to **October 4, 2011 (MDH
1004XX) and LD vehicles built prior to July 25, 2011** equipped with
UCONNECT TOUCH 4.3 CD/MP3 (sales code RHA) or UCONNECT TOUCH
4.3S CD/MP3/SAT (sales code REB).
NUMBER: 08-048-11 REV. A
GROUP: Electrical
DATE: December 20, 2011
SYMPTOM/CONDITION:
· **When the ignition is first turned on, the audio volume is very high.**
· **CD audio glitch and/or audio drop out for 0.2 seconds.**
· No display and no audio on radio.
· The driver's heated seat soft key is grayed out on the radio display.
· CD skips repeatedly while playing.
· CD jumps tracks after cranking the engine, turning the radio off and then on, and/or
after depressing the stop and then play soft key.
· In USB playback mode a blank screen, or the last displayed screen, is displayed
when the ABC soft key is pressed.
· An iPod Nano connected in USB mode may fail to play and/or the Pause and Play
keys are reversed on the radio display.
· Multiple instances of the same Sirius Game Zone entry may be displayed.
· Intermittently, the back-up chime sounds continuously once vehicle is put into
forward gear, instead of shutting off.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition, perform the Repair Procedure.
PARTS REQUIRED:
Qty. Part No. Description
**AR (1) 68147629AB REB Update Disc (version 11.41.6) for JC**
**AR (1) 68147630AB RHA Update Disc (version 11.41.6) for JC**
**AR (1) 68169945AA REB Update Disc (version 11.40.6) for LD**
**AR (1) 68169943AA RHA Update Disc (version 11.40.6) for LD**

 

[cop_charger]

Thanks for the info guys. I don't know if the TSB has been applied. The dealership doesn't have the best service dept or the sharpest techs. I will bring it to their attention when I go in for my next oil change. Not my choice of place to go but government contracts dictate where I go for oil change.