Was the vehicle configured and ordered by you or is it an inbound unit for stock?
If it is a deosit on an inbound unit:
Your deposit by credit card via the phone is a commitment by you, but you basically are getting first dibs on it. Was price discussed? If not, be prepared to pay a hefty sum.
If you do not buy it, they have another guy on the list.
If it was a custom order, by you, the deposit should be non-refundable unless vehicle did not come in as you built and "signed" off on. You should always sign your VON form.
Get dealer rep signature, your signaure, and a copy of your check on your von sheet.
Any decent dealership is going to give you your money back.
Its the smaller dealership in the middle of nowhere, that uses 1 of his allocations on a vehicle for a customer order, and then the consumer backs out, it hurts. That dealer could have made 2, $15,000 invoice purchases to the one $30,000 invoice purchase, and maybe sold them as other models to a wanton customers. He was looking to earn someones business and he didn't make a deal.
If it is a deosit on an inbound unit:
Your deposit by credit card via the phone is a commitment by you, but you basically are getting first dibs on it. Was price discussed? If not, be prepared to pay a hefty sum.
If you do not buy it, they have another guy on the list.
If it was a custom order, by you, the deposit should be non-refundable unless vehicle did not come in as you built and "signed" off on. You should always sign your VON form.
Get dealer rep signature, your signaure, and a copy of your check on your von sheet.
Any decent dealership is going to give you your money back.
Its the smaller dealership in the middle of nowhere, that uses 1 of his allocations on a vehicle for a customer order, and then the consumer backs out, it hurts. That dealer could have made 2, $15,000 invoice purchases to the one $30,000 invoice purchase, and maybe sold them as other models to a wanton customers. He was looking to earn someones business and he didn't make a deal.
