[gduno82]

Car sounds horrible....it started with a tick and now sounds like internals are messed up....hate my life.

 

[rob-2]

More details? How did this happen? Stock? Oil Level?

 

[gduno82]

Just an intake ,tune and exhaust...full on oil.....started off as a tick....so I reflashed the stock tune. Still there. Let it warm up, went away a little...so I drove it home....didn't here it on the freeway. Got home and it sounds terrible, sounds like I threw a rod....I babies it all the way home....didn't even pass 2.5k rpms..or 65mph...I was a 1/2 a mile away from my house and had it towed the rest of the way..

 

[gduno82]

It has about 45k miles....drove perfectly fine on the way home...just till I got off the freeway and bam...I hope my extended warranty covers it.

 

[gduno82]

Well, here is the verdict. It spun a couple of crank bearings. I don't understand how it happened. I'll report more when the dealership let's me know.

 

[rob-2]

You under warranty still? Sorry to hear.

 

[370 HEMI]

Well, here is the verdict. It spun a couple of crank bearings. I don't understand how it happened. I'll report more when the dealership let's me know.

Very sorry to hear that! What year is the car?:serious:

Regards,
Brian
BND Automotive LLC:driving:
440-821-9040
www.bndautomotive.com

 

[gduno82]

Still under warranty and it's a 2012. 45k miles. Now the dealer took there sweet time to diagnose the issue and I thought they were gonna take care of my rental....guess not..

 

[rob-2]

Still under warranty and it's a 2012. 45k miles. Now the dealer took there sweet time to diagnose the issue and I thought they were gonna take care of my rental....guess not..

I think Dodge corp will. I believe my warranty package includes rental. Might only be Max Care though.

 

[DodgeCares]

Still under warranty and it's a 2012. 45k miles. Now the dealer took there sweet time to diagnose the issue and I thought they were gonna take care of my rental....guess not..

gduno82,

If you PM me your VIN, I can look into this further for you.

 

[gduno82]

After dropping off the car at the dealership

 

[gduno82]

After dropping the car off at the dealership, and spending $600 on a rental thinking Dodge was gonna take care of it, they called me yesterday and told me that they are gonna cover the repairs. I said great. So I asked if maybe now I can get a rental since it's really putting a burden on my family with one car. Well yet again, Dodge disappointed me. They told me that until they receive all the parts and the mechanic actually starts working on it, then I can get a rental. I don't understand why Dodge treats there customers this way. I bought one of their top of the line vehicles and to be pushed aside makes me just wanna trade in my vehicle and not have to put up with Dodge anymore. It took them 2 weeks just to take it apart and send the pics to Dodge. And yet the service advisors doesn't even call me ro update me, I had to call every single time. None the less, this has been a frustrating experience and worst part, it's not over yet.

 

[Playhard]

What engine do you have in your 12? Sorry to hear about the rental situation.

 

[gduno82]

6.4l....it's the srt 8

 

[Playhard]

Did the dealer give you any reason why it would have spun the crank bearings? Seems odd.

 

[gduno82]

They haven't told me anything, they service advisor told me the only call I should concerned about is the one where he calls to tell me to pick up my car

 

[gduno82]

Well just got an update, still waiting on parts. I asked for a rental and they said, they can not do anything for me until the mechanic actually has all the parts and starts working on it. Then they will consider a rental. This is not only from the dealer but also from my case worker at dodge.com. Not happy at all. Will be trading in my vehicle and not dealing with Dodge again. Seeing as they don't care about there customers, I can imagine the quality of work from the dealer. I'll probably be back in a few months with the same issue.

 

[rob-2]

Call Dodge, they want you treated better than this. They will cover your rental and take care of you. This is a dealer problem.

Message dodgecares on this forum if you cannot get help by phone.

 

[kevman]

curious to know what the cause was when you find out. Sorry to hear about your customer service issues.

 

[2KGT206SRT]

Ok, so I may catch some flack for this but whatever. They are going to warranty the work on your car even though it was modded and you're complaining about a rental?

Do you not have rental coverage through your auto insurance? My car was just in the shop for 3 weeks and I paid $3 dollars a day for a rental through my insurance.