What's that saying "Pride commeth before the downfall"? I'd expect hardcore, almost teutonic perfection with all the smart-arse comments Pedders has made on the two forums I frequent. Usually comments along the lines of "You're wrong, we're right, we know all, you know little, all or nothing (component-wise), etc..." In a way I'm surprised, but also not. Not much humility with that outfit, that's for sure. I'm sure it will end up being "an isolated incident involving one shop" and in no way accountable to Pedders, though I'd hope that I'm wrong.