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Still get map not compatible. is there a way to delete the current files in navigation without resetting the CPT 13 I am already on?
I don't know. I have a CTP12 unit so I don't use the CTP13 process. Hopefully a member with a CTP13 unit can help. The ASR files/directory question I could answer because these are common for both CTP12 and CTP13 maps.
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Bought a 3590MT. installed express and updated the maps to 2023.20. However, I cannot find any .ASR or . SRX files under .system\ASR folder.

Below, please see what I have in ASR folder.
Any idea?

Rectangle Font Screenshot Circle Number
 
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