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Erratic stereo behavior on 2013 Charger w/ touch screen

3058 Views 3 Replies 2 Participants Last post by  svarog
Hello all... I have a 2013 Charger that has been experiencing a problem since this past Sunday. I am planning to take it to the dealer, but was hoping someone here might be able to shed some light on it as well.

Basically, I will be listening to music (Player/USB mode) and it will switch to radio, without me touching the screen. Other times, it will switch from radio to Player/Aux mode. I have seen it happen when adjusting controls below the screen (e.g. temp buttons or volume knob) as well as at random times when I'm just driving and not touching anything except the wheel.

New and improved link. At the beginning, see what happens when I turn the volume knob. Then skip to 1:05 for more weirdness.

Thanks in advance for any ideas.
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Do you have the dreaded 160 amp alternator?
I'm not 100% sure, but I plugged my VIN into this site and it said I didn't have any outstanding recalls:
Update: The service advisor says he is ordering me a new radio, which will arrive next week. But on the receipt it says "Ordered Telematics Gateway". Will update this again when I find out what they're actually installing.
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