Charger Forums banner

41 - 48 of 48 Posts

·
Registered
Joined
·
285 Posts
Maybe the guys that screwed it together at Brampton didn't have their fill of Tim Hortons coffee before they started work...
They probably DID have the Timmies coffee. The taste and quality of Tim Horton's has gone downhill ever since the US company that owns Burger King bought Tim Horton's. I haven't bought a Tims coffee for over a year because the lower quality is so noticeable.
 

·
Registered
Joined
·
1,046 Posts
Discussion Starter #42
I dont think I would patronize a Tim Hortons either after that gal took a dump on the floor and flung it around like a monkey in a zoo.
 

·
Registered
Joined
·
1,796 Posts
The car is in the local dodge dealer again for repairs after spending weeks in the shop so they could fix a suspension noise through process of elimination. This time for the radio and backup systems went haywire.

During the past month the center screen went completely black 2 times and would not function at all. One of those times I recorded it. Then the blue-screen of death hit the back-up camera a few times which I recorded once. And of course the clock auto-reset in the wrong direction recently.

So, down to the local dealer I drove and talked to the service adviser, and the guy that handles the electronics, and showed them the videos. Everything was operating at the time I was there but they spent some time on the car verifying software and doing soft and hard reboots before setting up the appointment.

The car was dropped off and the the dealership did their fault analysis and sent the videos I gave them on a thumb drive to FCA with a STAR subsequently receiving permission from FCA to replace the radio which should arrive this week.

When this car functions properly it is blast to drive. But I have to say that next to my 1993 Grand Am that had a 3.3 engine replaced at 4500 miles, a power steering rack replaced at 12,000 miles, and the A/C compressor replaced at 34,000 miles; this Charger is in second place when it comes to crappy quality.

Excluding the Wranglers (which also had their share of shop visits), its been decades since I owned a Dodge and Plymouth sedan. If the interruptions in happy car ownership happen one more time due to shitty quality - - it might very well be my last FCA product.

WTF is with FCA marketing vehicles that can't make it through the bumper to bumper phase of warranty? I bought this scat to drive, not sit in my driveway as a static display collecting dust, or be a training aid for mechanics at the dealership.

I'm sure DodgeCares is sorry to hear of my troubles or feel the way I am beginning to feel about Dodge. Patronizing will not be helpful here Dodge. Just saying in advance.

End Rant
Hey ONEZ ST, my intent is never to patronize you nor anyone else on this forum. I apologize if any of my comments made you feel this way; I simply want to show that I understand your concerns and sympathize with your situation. I understand you are having many concerns with your Charger and this is 100% not what any of us at Dodge want for our customers. Please know that we would be more than happy to escalate a case on your behalf to connect you with a Case Specialist who can provide you with an additional layer of support if you current have any concerns. Please just let us know how you plan to proceed when you can so that we may continue assisting.
Rob
DodgeCares
 

·
Registered
Joined
·
1,046 Posts
Discussion Starter #44
Rob,

I'm going to take you up on the offer. Let me start by saying I have a solid working relationship with my service department. They have been very accommodating and proficient handling multiple drive backs for defects with my car. The dealership is not the issue. In fact they deserve a JD Power award for dealership excellence.

I think the most productive avenue to take would be for you to raise and escalate a case on behalf of your own company. Raise it and direct it to FCA Headquarters. They can use a Case Specialist to help with quality, reliability, oversight of sub-tier suppliers, and software management.

Regards,

Erik
 

·
Registered
Joined
·
4,747 Posts
They probably DID have the Timmies coffee. The taste and quality of Tim Horton's has gone downhill ever since the US company that owns Burger King bought Tim Horton's. I haven't bought a Tims coffee for over a year because the lower quality is so noticeable.
Who the hell let booger king buy Tims ? That is horrific..is nothing sacred anymore? I haven't been to the boogers in at least 10 years, place always gave me a belly ache.
 

·
Registered
Joined
·
1,046 Posts
Discussion Starter #46
A south american company from Brazil called 3G with an office in the US was one of the investors that bought Burger King and eventually purchased Hortons, and dubbed him Prince Timmy Horton.
 

·
Registered
Joined
·
285 Posts
A south american company from Brazil called 3G with an office in the US was one of the investors that bought Burger King and eventually purchased Hortons, and dubbed him Prince Timmy Horton.
Whoever it is they significantly lowered the quality of the coffee and raised the price. They're obviously fixed on expanding it into a food company and no longer serve quality product.

People who genuinely just want coffee have been complaining but still buying it. Canadians are the most complacent people I know. I've managed to stop buying it but have several friends who say it's not even good anymore but keep buying it. Kind of like the way a lot us are with Mopar right now ;)
 

·
Registered
Joined
·
1,046 Posts
Discussion Starter #48
I'm not sure I would call it complacent. Vocally tolerant might be fitting. Or brand loyal like you infer. Human nature I guess.
 
41 - 48 of 48 Posts
Top