Problem I had with my steering wheel was if i held it straight car went to left. 2nd time they worked on it they got it nearly perfect. However they told me it was no longer set to factory specifications. I understand how road crown can affect this car because of eagle f1 runflats. I want car to go straight when wheel is straight and road is flat. I do not understand why it was not right at factory specs.
Mine was similar to this when I first got it, but it would still drive straight, just the wheel didnt look straight, but it worked its way out and now is perfect without having any work done to the car. Sometimes things with alignment can be a little off from the factory with a brand new car and while we think they shouldnt be, sometimes they are and a simple adjustment may be all it needs. Nothing to worry about IMO.