Join Date: Sep 2011
Location: White Plains, NY
The last time I took my car to the dealer I mentioned this problem, and they said they have heard of it but couldn't find anything wrong. They did update the firmware to the latest version but I've had problems since then so that wasn't a cure all. The problem is intermittent and I can't figure out the pattern, if there is one.
For the first 2-3 months I owned the car (bought new) it worked perfectly. Then one time after that I was surprised when my phone rang while I was driving but the car didn't pick it up. Of course you can't reconnect the pairing while you're driving, but it might be nice if you had a passenger that they could do it, but it doesn't work that way. You have to be stopped.
What seems to work best for me is I put my phone into discovery mode and then let the Charger find it i.e initiate the pairing from the car. If that doesn't work, then I do the reverse, let the phone find the car. One time I couldn't get anything to work, so I actually deleted the bluetooth entry in both the phone and the car and did the pairing process all over again. I turned off the car after deleting, and before reconnecting the phone. I'm not sure if this is necessary but I thought of it as rebooting the computer and starting up clean.
I've never not been able to connect, but sometimes I have to try a few different things. Knock on wood it's been fine the past couple of weeks but like I said I've gotten into the habit of checking the pairing before shifting into drive so at least I'm not surprised to learn that it's not paired while driving when you can't fix it.