The only other thing I can think of that led to this was frequent use of the heated steering feature in freezing climates..
Then again, I'm sure the Chrysler engineers took this into consideration..
Hope all works out with the dealer!! If Dodge won't replace it, may I suggest using mink oil on your wheel to keep it from getting worse and condition the leather. I've used it on my Nissan SE-R and Charger for years and it still looks and feels new.
I got it at Walmart. I applied the paste on thick with a rag. Let it soak for a few minutes and buff it off. (doesn't leave the wheel sticky or clammy)
I know dodge recommends not to use anything on their leather but if it's cracking, it couldn't hurt and it might just stop future cracking.
Hey I bought a 2013 Charger back in October and now the steering wheel is cracking. Both corporate and the dealership say there is no fix. I was wondering what outcome you got. Did they repair it? If so what did you do to get them to do so? Please let me know.
My Charger: 2011 Charger R/T Plus RWD - Toxic Orange
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Why is the dealer giving you a hard time about replacing it? Your car is under warranty for 3 years/36,000 miles for that kind of stuff. It doesn't cost the dealership anything to replace it, as they get paid by Chrysler to do warranty repairs like this.
Just a little side story... My dad has a 2013 Dodge Dart. My mom was sitting in the passenger seat while my Dad was driving one day, and the sun was in her eyes, so she pulled the Visor down hard and snapped it off the post where it goes into the roof. It was replaced under warranty.
2011 Dodge Charger R/T Plus - SOLD
2013 Dodge Dart Rallye Multiair Turbo - current daily
Coming one day: Dodge Charger SRT 392
My steering wheel did the same thing at the 12 position. The first dealership I took it to pulled the same thing with me and said it was my fault and my wedding ring was "nicking" the leather. Now.. like you I was under warranty and felt it should be covered because I know it wasn't my fault. I called another dealership that has seen this before and had NO problem replacing the wheel under warranty. They claimed it's from the heated steering wheel causing the leather to delaminate from the steering wheel causing the issue. Dodge had no problems replacing.
Fairfield Dodge In Muncy Pa, Chip is the service manager. Maybe he can shed some light on the topic on how to get it covered at your dealership.
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