Join Date: Aug 2009
|Charger Problems/Assistance (2011 +) You having problems with your Charger? Check and see if it is a common problem and get answers here.|
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Dear customer care, I am writing to you from Kuwait. I have recently
purchased an SRT8 Charger from the Dodge dealer in Kuwait. My issue is
that the feature "sound horn on lock/remote start" does not function. I
have tried to fix the issue with the local dealer but they are clueless
how to fix the issue. I really hope that you can assist me with my
current issue which I wish can be resolved by the local service center.
Just in case, my contact number is +965xxxxxxxx. I am a loyal customer
of Dodge and this is my second Dodge Charger (previously owned Charger
(R&T package). Thank you for your time and hope to hear from you soon.
Thank you for contacting the U.S. Dodge Customer Assistance Center.
The "Sound Horn With Lock" feature will cause the horn to chirp when the
doors are locked with the RKE transmitter. This feature can be turned on
or turned off. To change the current setting, refer to ?Uconnect Touch?
Settings? in ?Understanding Your Instrument Panel? for further
Press the More soft-key, then press the Settings soft-key to display the
menu setting screen. In this mode the Uconnect Touch? system allows you
to access programmable features that may be equipped such as Display,
Clock, Safety/Assistance, Lights, Doors & Locks, Auto-On Comfort &
Remote Start, Engine Off Operation, Compass Settings, Audio,
Phone/Bluetooth and SIRIUS
NOTE: Only one touchscreen area may be selected at a time.
When making a selection, press the soft-key to enter the desired mode.
Once in the desired mode press and release the preferred setting until a
check-mark appears next to the setting, showing that setting has been
Once the setting is complete press the Back Arrow soft-key to return to
the previous menu or press the X soft-key to close out of the settings
screen. Pressing the Up or Down Arrow soft-keys on the right side of the
screen will allow you to toggle up or down through the available
Select the "Sound Horn With Lock" setting. When this feature is
selected, the horn will sound when the remote start is activated. To
make your selection, touch the Sound Horn With Lock soft-key, until a
checkmark appears next to setting, showing that setting has been
selected. Touch the back arrow soft-key to return to the previous menu.
Your email was received by the Customer Assistance Center that addresses
issues with vehicles currently in the United States. If you require
further assistance, we recommend that you contact our office responsible
for the Kuwaiti market area by calling 971-4-4456-416 or via email
email@example.com That Center is staffed with trained professionals,
ready to address your concerns.
Thank you again for your email.
Finally visited the service center.
The Technicians Manager has showed me an email related to a previous customer who had the same problem. The manager was communicating with the Chrysler engineers who are in charge of the feature. The engineers replied and wrote that all the cars that are exported from the states have the option "Sound on horn lock or remote start" DISABLED because the other countries have some lame excuse that its related to Urban noise.
Only vehicles in the states have the option enabled.
I guess my trip is ended
I will try to contact the Middle East office which is in Dubai to try and convince them to enable the option on my car.
Btw, The latest modules software that were updated for the cars in Kuwait have disabled the option and as I understand that the software in USA and the other countries are different.
Hi Esz! I know this is already an old thread, but just wanna check if you managed to have it enabled? I have a 2013 Charger R/T here in Saudi Arabia and I am experiencing the same problem. I want to enable the horn on remote start.
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