Performance Dodge in Woodbury N.J. rip off!!!

[ThomasJ97]

Me and my gf bought a 2006 Dodge Charger sxt, inferno red about 6 months ago, now when we went to the dealership our sales person BOB TOLL , told us that we could only get the car if we leased it, so we bought it not knowing that a couple months downt the line we would find out that bob took us for a ride. A finance company called my gf and asked her how she was doing and asked why she didnt finance our car with them. She told them that she was not aware that she was approved through them. The female she spoke to told her that she would have been financed not leasing. So after my gf told her dad that, he went to the dealership and asked bob neal why they did that, all he said was is that she could trade it in for something else, and he also called and harrassed the bank for checking up on us. Amazing how when you go to buy a car the salesman only tells u what they feel they need to rather than helping the consumer. So if you want to buy a dodge go to martin dodge in turnersville and go see tim stein, a real salesman, not bob toll at performance dodge. tell tim tom jones sent you and believe me you will get a better deal, rather than a bunch of asses at performance dodge in woodbury nj

[leftyturner]

That's why I always have financing in place before talking with a salesman.

[bandgeek99]

I kinda always had a funny feeling about Performance. I didn't even go there when I was looking - found the cars I wanted through the Dodge site and went around looking at them. I ended up buying from Martin with private financing.

I usually go to Performance for service because they're so much closer, but I haven't been wow'ed by their service either. Nothing specifically wrong with the work they've done (except the brakes but thats unconfirmed), but there was nothing stand out about it either. And I have a feeling they do more than they write on the sheet.

[JERSEYBOB1]

Hey Tom, you and your girlfriend didn't buy a Charger. Didn't your girlfriend actually buy a new Charger she lets you drive? LET'S GET THE FACTS STRAIT BEFORE YOU TRASH SOMEONE ONLINE. If anyone out there wants the facts, they are more than welcome to call me personally.

[PaCharger]

Hey Tom, you and your girlfriend didn't buy a Charger. Didn't your girlfriend actually buy a new Charger she lets you drive? LET'S GET THE FACTS STRAIT BEFORE YOU TRASH SOMEONE ONLINE. If anyone out there wants the facts, they are more than welcome to call me personally.

JerseyBob...you sound like a real tool just coming on line to make silly comments. Get a dictionary and learn to spell straight correctly. Leave a number if you want a personal call. Oh...and stop being a tool.

[JERSEYBOB1]

Sorry, I shouldn't have an issue with someone trashing me online? If sticking up for myself when given such a negative appearance makes me a tool, so be it.

[bobbuck555]

This Guy is a serious tool!!

[Go Man GO 3521]

Hey Tom, you and your girlfriend didn't buy a Charger. Didn't your girlfriend actually buy a new Charger she lets you drive? LET'S GET THE FACTS STRAIT BEFORE YOU TRASH SOMEONE ONLINE. If anyone out there wants the facts, they are more than welcome to call me personally.
I wouldn't buy an overhead muffler bearing from this jackass!

[2006rt]

I wish you guys would've drove a few miles up 295 to see us at Lucas Dodge in Lumberton, we have many satisfied Charger customers!

[bandgeek99]

I wish you guys would've drove a few miles up 295 to see us at Lucas Dodge in Lumberton, we have many satisfied Charger customers!

Too late now, but hows your service dept?

[ccl088]

Sorry, I shouldn't have an issue with someone trashing me online? If sticking up for myself when given such a negative appearance makes me a tool, so be it.

What a typical A HOLE car salesman (I have had some real good ones though).What he or they did was WRONG!No one looking at buying a Charger and looking here first(like I did )before purchasing my Charger will NOT buy with him.I predict he will be FIRED over this one but then again a chebbie dealer will take a crooked Dodge salesman anyday!

[ThomasJ97]

See when people are in a relationship things they purchase as a couple even though one person may own it, well its still theirs, people who are actually in relationships can relate to that right there Jerseybob1. Oh yeah, we did not purchase we were told we could only lease the vehicle, whos facts are not straight now. You could care less about how u did things with this deal... the guy talking is bob toll, at performance dodge amazing how he says to call but no phone number kids. This is not a pissing contest folks, this is expression of the facts and how manipulative and failure to reveal all facts to your customer leading them into a corner with limited options not assisting them in what they wanted out of the vehicle transaction. You can't even admit what u did u know is wrong, but oh yeah once the customer walks out its on us. Bob its a free country and i will be on this forum writing about the experience at performance anytime i feel like it. I am the customer and i have every right to tell everone about my experience and how your manager decides to do nothing except push us out the door after my girlfriends parents bought how many vehicle from performance dodge as well as my girlfriend purchasing three vehicles. There is all of the facts. I am not hear to argue I am here for venting and possibly anyone who can help in this situation. Oh and on my last note we do remember Bob saying he bought a charger for his girlfriend or was that a ploy to get us to purchase one.

[ARTEE]

hey bob... if it's so simple... post up what really happened. sometimes people regret their purchase and blame everyone but themselves... so, what's up?

were they approved for financing?

did you tell them they had to lease? or... is that what your manager told you to say? don't get all hurt if that's the case. most salesmen usually don't know the whole picture. if they were switched to a lease when they could have purchased outright, I think we are all smart enough to know that was just getting out the big sword strictly for profit. yeah, they signed but... it's still a crappy payment based sales technique to use on someone.

[PaCharger]

I just like seeing this thread's title. Makes me think of my local crappy dodge dealer too

[ThomasJ97]

Thank you artee u hit it right on the spot, me and my gf have no regrets about buying this car at all, its the way the deal went and after having the car 6 months and someone from a bank calls u stating that u were approved through them and the dealership was not telling the entire truth. We would have rather purchased then leased but weren't given that option with that car at all.

[ARTEE]

unfortunately, this happens EVERYDAY. it's happening right now.

when a lie is told, it is verbal. it is all meaningless until you sign whether it's a payment or outright cash deal.

let it burn a little and learn from it. trust me, without the right knowledge you end up financially butt hurt... they go home and crack a beer.

[2006rt]

bandgeek99, I'm sure if you ask around and talk to enough people, you'll find positve and negative experiences at every dealership or in any business for that matter. Just speaking from my own personal experience of 4+ years here, we have a hell of a lot more satisfied customers than not. I have had my Charger R/T, SRT-8, Wrangler and several family members non Chrysler brand vehicles in for service and never had to bring any of them back because they were not fixed right the first time. Also had all the mods to both Chargers ordered through our parts department and installed by one of our 2 SRT techs.

[leftyturner]

I think it's odd that this thread contains Bob's only posts on this entire forum.

[ThomasJ97]

What are u talking about

[gogirlgo]

How about getting a little educated. If you have the credit rating for a car lease, you can buy one. It's a matter of choice. Get real.

[2006rt]

As a Dodge sales and leasing consultant, I just wanted to chime in here. I know that I was not involved in your transaction and forgive me if I'm wrong, but here is just one example of what may have happened. More often than not, lease payments are lower than buy payments and maybe that's how it should have been explained to you. Maybe you and your girl could have financed the Charger, but the only way to get near your desired monthly payment or desired down payment was to lease. Most of the time leases require less money down than a purchase and will result in a lower payment. I have to tell customers this all the time. You may not have bought the car if you knew how much the buy payment was or how much cash you may have needed to put down. This is exactly the reason my wife and I decided to lease our SRT-8, it's just more affordable for us! Lease rates vs finance rates, credit scores, bank tiers etc... are all involved, but that's way too much to get into on here! The dealership probably presented you with the best possible scenario they could have based on the information you gave them, but your too upset to realize it! Maybe your girl should've asked that bank rep. that called her some questions like, what was the finance rate, term of loan and how much money down was needed to get you to the payment you're at now on the lease? You may not have liked the answers! Calm down and think about some of this information I just offered you. I'm sure there's more involved behind the scenes than you and your girl are even aware of. Just enjoy the Charger and look at the bright side, you and I will be out shopping for new Chargers in 2 or 3 years when our leases end, while most of the people on here will still only be halfway through their payment books!

[gogirlgo]

First of all, I have just dealt with the same dealership looking at Dodge Nitros and didn't experience any such thing. You must have all of your information before you think about a buy or trade. I told them what I would take for my trade; I told them what I was interested in; I told them that I had an excellent credit rating and could obtain any financing I chose to get. To all of this, I received "no problem." I walk in "loaded" and that's the way I operate. If I don't get what I want, I move on. The core of this sale was the payment; admitted or not, that's what it was. I also have to wonder why a financial institution would call arbitrarily 6 months later to let you know about financing. Something just doesn't add up.

[3290 Go Mango]

They all all out there. Just read some of these complaints:

http://www.mycarsucks.com/carssuck/

Maybe you can create a web site and tell everyone like these folks did.

[Tony_PHX]

Feel for you - it was bad business plain and simple.

On the flip side, you learned that your car salesperson is not your financier of big ticket items. Do your own financing before you set foot on a lot.

Better luck next time.

[Black Charger]

gogirlgo-----You're just a damn troll so shut the hell up! Did you take time to post between trips under Bob Toll's desk or what??

[TorRed]

There's always 2 sides to every story. I get tired of everyone on this board trashing car salesmen and car dealerships all the time.

[ThomasJ97]

Sorry to offend some people but again this forum is for FREEDOM OF SPEECH!!! Everyone has a different experience at a dealership, bad or good, and for certain people who are tired of hearing about people complain about salesman on here, well here's a solution for you all DONT READ THIS THEN, obviously you know what you are going to read by looking at the title of the thread. Oh and the dodge nitro's at performance i think i saw what was it ONE nitro on sunday, thats alot of nitros wow....

[2006rt]

What does the amount of Nitro's a dealership may or may not have, have to do with the purchase or lease of your Charger? Did you consider the possibility that they may be selling out of them, because we can't keep them in stock either? This is getting ridiculous now, you're starting to sound childish!

[glennkill]

Having purchased 23 cars in the 24 years that I have been driving....I have a couple of pointers regarding this matter:

1. ANYONE who does not do their homework BEFORE making one of the largest purchases they may ever make is doing themselves a disservice. The internet can be a wonderful tool....credit scoring, invoice pricing, pre-approval, etc. A buyer has every opportunity to know exactly where they stand with regards to financing and pricing before they ever step foot in a dealership. All that is needed then is a little haggling with the dealer to get to the number you want, both on pricing AND on interest rate.

2. Dealers are in the business to make money, and they will take advantage of every opportunity to take your money. If a buyer opens their wallet to the dealer, he will take every dollar in it. Unfortunately, most dealers that I have done business with are stuck in the same 4-square rut that they have been in for the past 30 years. It is all about the payment...if they can get your payment where you want it, you will most likely be paying full MSRP for the vehicle. Why? Because of special leasing programs, finance terms up to 84 months, etc. that fool the buyer into thinking they are getting a great deal, when in reality they are getting screwed. But, that monthly payment fits the buyer's budget....:cry:

3. Don't ever trust a car salesman. While I hate to paint all c-salesman with one broad stroke, 99% of these guys were selling mobile homes or vacuum cleaners before they started at the dealership. MY INTENT IS NOT TO OFFEND ANY CAR SALESMEN HERE! If you are good at what you do, then consider yourself part of the 1%..... Never sit down and negotiate with some young peon salesman who has to run back and forth between you and his "manager". If it comes to that, either walk out or nicely ask the Manager to come sit down with you to negotiate the deal and save everyone some valuable time. If you are not comfortable with the deal, walk away.

4. Don't impulse buy. No one can force you to buy from one dealer or another, so shop around. When I bought my R/T, I spent two full days shopping every Dodge dealer in Dallas/Fort Worth, and ended up buying my car at a small dealership in a small town not far from here where I got the best deal I could find. Use the info you gather from each dealer to pit them against one another once you get down to the pricing game. Make them earn your business.

Bottom line is this....do your homework, know what you want, know what you can afford, and be a knowledgeable consumer when the time comes to make that huge purchase. Just my 2 cents.

[ThomasJ97]

Well opinions are like *******s... everybody has one so I appreciate opionions good or bad, that is the greatest part of america, everyone thinks differently but it helps for next time thanks everyone for your input take care.....

[gogirlgo]

gogirlgo-----You're just a damn troll so shut the hell up! Did you take time to post between trips under Bob Toll's desk or what??

Bite me, sorry if I have a brain.

[gogirlgo]

What does the amount of Nitro's a dealership may or may not have, have to do with the purchase or lease of your Charger? Did you consider the possibility that they may be selling out of them, because we can't keep them in stock either? This is getting ridiculous now, you're starting to sound childish!

Amen. Yep, they have the sunset orange one because they are selling out of them fast, as is most dealerships.

[gogirlgo]

gogirlgo-----You're just a damn troll so shut the hell up! Did you take time to post between trips under Bob Toll's desk or what??

Let me see, your hostile post is to me - a woman. If I wasn't identified as a woman on the forum, you wouldn't have said crap. You p@ssy.

[2006rt]

glennkill, I know that you said that your intent was not to offend any car salesmen here, but I must admit that I'm a little offended. Sales are sales bro. You mean to tell me being in real estate sales, you've never taken evey dollar out of a customers wallet? About 99% of real estate agents that I know started selling vacuum cleaners, graduated up to selling cars and the last time I checked still sell mobile homes. Lets just be thankful that you and I are in the 1% that you mentioned! One last question, will you be watching our Eagles beat your Cowboys on Christmas? lol... Peace!

[NoFearSRT8]

Its kinda funny to see that the only members talking trash or bad mouthing each other are the junior members.

The senior members seem to post the right way to do things or how to fix or enlighten the problem, but not to bad mouth other members.

Is this forum becoming a way to vent ones frustration against someone you dont know or to get your jolly kicks in thinking one is better than the other.

just my opinion............

[gogirlgo]

I actually found this forum while searching for Performance Dodge. I saw "rip off" when I googled it and was curious. Buying a car and dealing with car salesmen is usually the number one pet peeve of most.

[2006rt]

When I posted earlier this morning, my profile said junior member. On my last post it just said member, how come? What do I have to do to have my profile say senior member? Does it go by the # of posts you have?

[Trevor]

When I posted earlier this morning, my profile said junior member. On my last post it just said member, how come? What do I have to do to have my profile say senior member? Does it go by the # of posts you have?

Send me $50, and I'll call you a senior member.

[arfur]

Sorry, I shouldn't have an issue with someone trashing me online? If sticking up for myself when given such a negative appearance makes me a tool, so be it.
I think that your inability in putting together a post that makes any sense is going against you here. I've read it three times and now I've got a headache and lost the will to live.......

So - who owns it....?

[arfur]

Bite me, sorry if I have a brain.
Can I bite you...you sound as if you're a female - I'm giving up on biting blokes - they taste funny.......


:nervous s

[arfur]

Its kinda funny to see that the only members talking trash or bad mouthing each other are the junior members.

The senior members seem to post the right way to do things or how to fix or enlighten the problem, but not to bad mouth other members.

Is this forum becoming a way to vent ones frustration against someone you dont know or to get your jolly kicks in thinking one is better than the other.

just my opinion............
Shurrup you freak!!!!!!!




















J/K! :D:D

[2006rt]

Awesome! Should I just make the check out to Trevor or to cash?

[arfur]

Send me $50, and I'll call you a senior member.
I'll do it for 45.......... :D

[Trevor]

Awsome! Should I just make the check out to Trevor or to cash?

Cash will suffice - leave it with my banker, Cherry. ;)

100 posts wins you the senior prize. It was anti-climatic for me.

:)

[Trevor]

I'll do it for 45.......... :D

Hey, You; quit mowing my grass. :grin:

[gogirlgo]

[QUOTE=arfur;456194]Can I bite you...you sound as if you're a female - I'm giving up on biting blokes - they taste funny.......


Sure, if you can handle a Jersey Girl that rides a Road King . . .

[Hemiready]

[quote=arfur;456194]Can I bite you...you sound as if you're a female - I'm giving up on biting blokes - they taste funny.......


Sure, if you can handle a Jersey Girl that rides a Road King . . .

GoGirlGo:
Arfur is every bit a man....or so we think. There have been some incriminating pictures........Do yourself a favor and don't search.

I'll ride with you anytime. The RoadKing is a great looking bike. One day I'll own one. My local dealer does not exactly have a great rep. I'll probbaly go out of state someday.

You might not be able to keep up though:)

[ThomasJ97]

Thank you glennkill i like ur advice more than some others i have learned a big lesson from all of this, well my gf really, its her car, but we are in it together even though its just her name on the lease thanks everyone for giving advice even if it hurts

[gogirlgo]

Hemiready, I can keep up with the best ;) And you're smart to watch where you buy your bike and most importantly their service. It's a big investment.

[2006rt]

Hey gogirlgo, I'll ride my Sceamin' Eagle Fatboy with you anytime! But it's not easy to keep up with, think you're game?

[Hemiready]

Hemiready, I can keep up with the best ;) And you're smart to watch where you buy your bike and most importantly their service. It's a big investment.
I'm not the best!
Service here is about average. This dealer (like many in the Northeast) was hitting hard over MSRP and back when I last lusted for a Road King I wasn't going to pay $4000 over or more for what I was getting.
I've had a few bikes since then and right now a Road King doesn't fit in for me - although these days I like what you get with a Harley (still not gonna pay over list!) One of my bikes is a Sportster. It's the last one I take out on a given day yet I probably like riding it the most when I'm in the mood.

Harley is right on par with any manufacturer in terms of quality and the level of performance you can expect for what you are getting (i.e. a cruiser v. sportbike). Probably above average on the quality of their paint work and chrome. Looks like they are heading in the right direction. Might look at a VRod at some point.

Warning: Motorcycle related thread hijack in progress..

[gogirlgo]

Hey gogirlgo, I'll ride my Sceamin' Eagle Fatboy with you anytime! But it's not easy to keep up with, think you're game?

Aren't we lucky? What color is it?

[gogirlgo]

Hemiready,
Yes, we have diverted a bit. Don't pay over MSRP for any Harley! Geez. By the way, I test drove a Yamaha Roadliner in Myrtle Beach bike week. You talk about a smooth operator. Fast, smooth and could put the Road King to shame. Thought that was quite interesting.

[2006rt]

The Fatboy is the only color a Harley should be in my opinion lol.... BLACK! I pm'd you a link to a couple of pix, I hope you don't mind.

[Black Charger]

Let me see, your hostile post is to me - a woman. If I wasn't identified as a woman on the forum, you wouldn't have said crap. You p@ssy.


Actually, this post shows you have no intelligence whatsoever. I would have given you a hostile post even if you were a man. The hostile posts you have given to me and the person who started this thread have proven how useless you really are to this forum. Now go away!

[Hemiready]

Hemiready,
Yes, we have diverted a bit. Don't pay over MSRP for any Harley! Geez. By the way, I test drove a Yamaha Roadliner in Myrtle Beach bike week. You talk about a smooth operator. Fast, smooth and could put the Road King to shame. Thought that was quite interesting.
Well, I guess the topic had reached a conclusion anyway.
The Roadliner looks great and I would expect it to be smooth. All depends what you like and what you want to use the bike for.
There was a time that I lived on the bike and traveled cross country. Back then, the best bike for the job was a Kawasaki Concour.
3 months, 14,000 miles and never a complaint from bike or rider.

[gogirlgo]

Actually, this post shows you have no intelligence whatsoever. I would have given you a hostile post even if you were a man. The hostile posts you have given to me and the person who started this thread have proven how useless you really are to this forum. Now go away!

Go whine to someone who cares - you seem to be in the minority. And sorry, but I exhibited my intelligence and you can't handle it. Go shuck some corn.

[gogirlgo]

The Fatboy is the only color a Harley should be in my opinion lol.... BLACK! I pm'd you a link to a couple of pix, I hope you don't mind.

Nice bike and nice car! Chrome always shows better with a black bike.

[2006rt]

gogirlgo, thanks for the compliment!